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View Messages

This page gives you an overview of the content of your messages and their performance.

View Charts

Each message can be expanded for more info, each row displays:

  • Message Name - Name of your message campaign.
  • Message Status - Current status of the message. (Active/Archived/Sent)
  • Selected App - The app that this message is assigned to.
  • Operating System - The operating system. (Android/iOS)
  • Start Date - The date that the message campaign starts running.
  • Delivered notifications - Number of notifications that were delivered to users.
  • Dismissed notifications - Number of notifications that were dismissed by users.
  • Interacted notifications - Number of notifications that were interacted with by users.
  • Click Through Rate - Rate at which delivered notifications were clicked.
  • Goals (Direct/Within Conversion Window) - Number of goals completed based on this message.
  • Conversion Rate - Rate at which users converted per delivered notification.

Charts Data

These charts show relevant app data over the course of the last 30 days or from all time.

Data Polling Frequency and Analytics

The logs and analytics from a message can take up to 24 hours to refresh. The rate at which this refreshes depends on the Data Polling Frequency set in your app settings page. The default for Data Polling Frequency is set to every 12 hours.

Demo Mode

Demo Mode is enabled by default on signup. It is used to fake data in messages as an example of what the analytics for a real message might look like. Simply click the X to disable Demo Mode.

Demo Mode

Audience

Allowed Notifications - This shows the number of users that allow notifications in your app.

Blocked Notifications - This shows the number of users that block notifications in your app.

Installs

This section shows the number of total app installs.

Users

Active Users - This shows the number of users that actively use your app.

Inactive Users - This shows the number of users are no longer active in your app.

Goals

Direct goals - The number of goals that are being completed from a notification.

Goals within conversion window - The number of goals completed within a selected conversion window.

Notifications

Delivered - The number of notifications that were delivered to users.

Interactions - The number of delivered notifications that users either clicked or dismissed.

Dismissed - The number of delivered notifications that users dismissed.

Clicks - The number of delivered notifications that users clicked.

Filtering Results

By Status

Messages can be filtered by status. Messages can be filtered by status by selecting any of the tabs at the top of the table.

Messages have three different status types:

  • Active - Currently running message campaign.
  • Archived - Message campaign that is no longer running because it passed its valid end date or has been manually archived.
  • Sent - This status is specifically for Standard Push messages.

Sort by Status

By Date

Messages can be filtered by date by clicking the By Dates button at the top of the screen and selecting your timeframe.

Sort by Date