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Settings Description

App Details

  • App Label - Any name you choose for this app e.g. Sample Android - PROD
  • Android Package Name/iOS Bundle ID (Required) - The Android package name or iOS bundle ID for your app. This must exactly match the values set in your app.
  • App OS - The operating system of the app. Android/iOS
  • SDK App Code- Your generated OpenBack app code. This is used for implementing the OpenBack SDK.
  • Control Group Testing (Optional) - Enable to set a percentage of users who will never get notifications.

Sync Settings

  • Sync Frequency - How often the message file in the SDK is synced with the dashboard.
  • Only Sync Campaigns Over Wi-Fi - Choose to only refresh the message file while on Wi-Fi or also use mobile networks.

Notification Settings

  • Notification Priority - Set the mobile operating system priority for delivery.
  • Enable Badges - Notifications will update badge number on app icon (if available).
  • Prevent Night Time Messages - Disable messages between 11pm and 7am using local device time.
  • Data Recorded - Choose what type of data is recorded for the logs - none, standard or debug.
  • Polling Frequency - How often the data is polled.
  • Poll Data Using Wi-Fi - Choose to only poll data while on Wi-Fi or mobile connection.

Other App Settings

Find out more about other app settings below.

Find out more about the Deep Link settings below.

Push Settings Options

  • Enable Push - Enable this setting if you intend on using Standard Push.
  • Firebase Cloud Messaging (Optional) - Insert your FCM/GCM key here. If you are using iOS there will be a section here for uploading your APNS certificate.

Privacy Settings

This section sets which forms of compliance your app follows - GDPR, COPPA.


GDPR reshapes the way in which sectors manage data, as well as redefines the roles for key leaders in businesses, from CIOs to CMOs. CIOs must ensure that they have watertight consent management processes in place, whilst CMOs require effective data rights management systems to ensure they don’t lose their most valuable asset – data.

OpenBack has GDPR compliance features to completely remove all info about a user while still allowing you to send push notifications.


COPPA imposes certain requirements on operators of websites or online services directed to children under 13 years of age, and on operators of other websites or online services that have actual knowledge that they are collecting personal information online from a child under 13 years of age.

OpenBack has COPPA compliance features that will not send notifications to a user until they are COPPA approved, either through parental/guardian consent or proof of age.

Max Delivery Settings

These settings define the total number of messages that can be sent to your app across ALL message campaigns daily, weekly, monthly and yearly.

  • Min Time Between Notifications - This setting limits the rate at which you can send notifications to an app, lowering the possibility of spamming a user.

User Data - Custom Values

Find out more about User Data - Custom Values settings below.

Other Apps Trigger

The other apps trigger is used to send notifications to users based on other apps that they do or do not have installed.


Apps can be added for Android without any further work in your app. You can search for Android apps using the search function or add them manually by the app name and package name.


Adding iOS apps requires the apps to be added to the application pList. Steps on how to do this can be found here.

Other Apps

User Data Custom Values

This section is for setting up custom values to be used in your app. Consult the docs for implementing custom values on Android and iOS

Custom Values

This section is used for adding deeplinking constants to your app. Adding deeplinks makes it easier to use these links across multiple messages. Deeplinks can be used for different pages in your app such as the landing page, a checkout screen or anything similar.


For adding a URL/deeplink to your message, follow the steps in the Create Message section.